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Rapid Racking reviews

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Feedback for Rapid Racking has been compiled from 1515 customer reviews

Date Product Score Customer Comment

Rapid 1 1980hx1830wx380mmd Blue/Orange 4 Chipboard Shelves

Service:++
Product:++

Service rating : not delivered.not been contacted ,e mail not answered,not happy
Product : quality racking well made and sturdy


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for taking my call today,

I would like to apologise again in regards to the delay.

Kind Regards,

Chloe


On 26-Oct-2020 the customer added:
called to inform me of delay with delivery contractors due to rural location and order was delivered later that day,quality goods well pleased.

See this exchange on Feefo

R3 joining pin - pack of 4

Service:+
Product:+

Service rating : Rapid no frills delivery, including the palet whcih I did not need because "they cannot touch it".
Product : Good product but fiddly to assemble because the metal lugs are very tight. They look weak but seem strong enough once assembled. The boards on to 900mm width fitted perfectly but on the 1200mm needed planing down to fit without riding up over the edge. OK for home use.


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for your feedback,

Apologies that you had some issues,

Please give us a call if there is anything else you need,

our number is 01285 686868.

I will also pass the delivery comments on,

Kind regards,

Chloe

Rapid 2 Tie Plates pack of 4 Blue

Service:--
Product:--

Service rating : Respond quicker to errors
Product : The product is good but we still have not received the full load.....

Rapid1 1980hx1220wx760d Blue & Orange 4 Chipboard shelves

Service:++
Product:++

Service rating : Prompt delivery with absolutely no delays or issues
Product : Great racking and what you would expect really:quality and sturdiness


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for the great feedback,

Glad to hear you are happy with the product,

Kind regards,

Chloe.

3 Budget Bays 600d 5 Chipboard Blue 175kg

Service:++
Product:++

Service rating : Already had 2 sets but needed a third to complete project good price good quality excellent delivery schedule
Product : Good product good price whats not to like


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for the brilliant feedback,

Lovely to hear that you have come back to us again,

Kind regards,

Chloe

Really Useful Blue Bay 1600mmhx1220wx455d 12 Blue boxes Oran

Service:++
Product:+

Service rating : Easy ordering and good delivery times
Product : A good product which I have added to my existing set


On 26-Oct-2020 the supplier responded:
Hello,

thank you for the great feedback,

im glad to hear everything went smoothly.

Kind regards,

Chloe

3 Budget Bays 450d 5 Chipboard Blue

Service:++
Product:++

Service rating : Ordered easily on the web site.very quick delivery.happy with the racking we purchased ideal for the garage.
Product : Ideal for the garage to store usual things that get stored in there.great price too.very easy to assemble not a screw in sight slots together.happy with our purchase thank you.


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for the lovely feedback,

Great to hear you are happy with the racking,

Kind regards,

Chloe

Buy1 Get 1 FREE W/bench full shelf 915hx1830wx760mm B/O

Service:++
Product:++

Service rating : Easy to deal with, professional and helpful on the phone.
Product : Excellent product, sturdy and well designed and only takes minutes to put together.


On 26-Oct-2020 the supplier responded:
Hi,

Thanks for the great feedback.

Kind regards,

Chloe

Rapid 1 All Blue Archive Storage Unit c/w 35 White Boxes

Service:++
Product:++

Service rating : Great website with sufficient details and specifications to make an informed choice. The purchasing to delivery was all seamless. We go to Rapid Racking for all our shelving.
Product : Great website with sufficient details and specifications to make an informed choice. The purchasing to delivery was all seamless. We go to Rapid Racking for all our shelving.


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for the brilliant feedback,

Its great to hear you are a returning customer,

and we look forward to having you back!

Warm Regards,

Chloe.

OFFER Allstore 4 Box Set 48ltr + 10ltr + 2x 5ltr Clear

  • Customer also bought: .... :
  • OFFER Allstore 4 Box Set 48ltr + 10ltr + 2x 5ltr Clear
Service:+

Products excellent, delivery prompt. What surprised us was that they were left outside when we were all in the office - no contact from driver - there was no issue, they were left in front of a parked vehicle but we had a surprise to find them there!

They weren't there at lunchtime, but mid afternoon when I stepped outside they were. No harm done - just a bit unusual.....


On 26-Oct-2020 the supplier responded:
Hello,

Thank you for the great feedback,

Apologies for the delivery being left, we will get that fed back to DX.

Kind Regards

Rapid 2 Workbench 915h x 1220w x 305d Blue

Service:++
Product:++

Service rating : The shelving was excellent as was the care taken when I reported that there were some parts missing.
Delivering the missing parts from the depot in Durham should have been better - without being chased by you.
Product : The shelving did the job required and looks good.


On 22-Oct-2020 the supplier responded:
Hello George

Thanks for still giving us a positive rating. We must make every effort to get this right first time every time.

Thanks again

Chloe

Rapid 1 1980hx1830wx915mmd Light Grey 5 Melamine Shelve

Service:++
Product:NYT

Service rating : Very speedy delivery
Product : Good product


On 22-Oct-2020 the supplier responded:
Good Morning

Brilliant that the order arrived in good time.

Hope we can help you again soon

Best Wishes

Laura

Waste Separation Bin Bundle in 4 Colours

Service:++
Product:++

Service rating : Fantastic service as always. From quote through to delivery
Product : Very good value for money


On 22-Oct-2020 the supplier responded:
Hi John

Nice to know that all ran smoothly on your order through to the delivery.

Thanks for the great review

Best Wishes

Nathan

Rapid 1 HD 1980hx1830wx610d BlueOrange 4 Chipboard Shelves

  • Customer also bought: .... :
  • Rapid 1 HD 1980hx1830wx610d BlueOrange 4 Chipboard Shelves
Service:++

Web site easy to use, good product


On 22-Oct-2020 the supplier responded:
Hi Andy

Thanks for feeding this back to ourselves, great that you are happy with the Rapid 1 shelving you ordered.

Thanks again

Chloe

Rapid 2 Tie Plates pack of 4 Blue

Service:++
Product:++

Service rating : Received next day delivery despite me ordering late. Remarkably efficient! Delivery driver very helpful.
Product : Product was good quality , and easily fitted together with no bolts or screws to worry about. Seems sturdy and very stable.


On 22-Oct-2020 the supplier responded:
Hi Patrick

Great that all arrived swiftly and the driver was able to help with the delivery.

Thanks for taking the time to send us your review

Best Wishes

Laura

T-Bar Workbench 915mmh x 1830mmw x 760mmd Chip - Blue

Service:--
Product:++

Service rating : A part for our order was delayed and we were not told, leaving us constantly waiting for a delivery that wasn't coming. Then when it was dispatched the delivery driver left it outside without tell anyone (he did the same with a order for someone else in the building, solooks like a useless delivery driver) and reception is constantly manned during work hours. Its really lucky it didn't rain as it was out there for 36 hours before we realised! The item itself is fine, just everything else was awful!
Product : Good rpoduct, although because the edges are exposed it can lead to splinters.

2 x R2 1980hx1220wx610mmd + R1 Workbench Blue/Orange

Service:++
Product:++

Service rating : Fast & efficient!!
Product : Very impressive service!!


On 22-Oct-2020 the supplier responded:
Hi Thonas

Thanks for taking the time to send us your feedback. Brilliant that all arrived in good time.

Best Wishes

Chloe

MONO Starter Bay OPEN 1850x900x300mm 6 Shelves

Service:--
Product:--

Service rating : very poor service
Product : Very badly constructed and no instructions.


On 22-Oct-2020 the supplier responded:
Dear Paul

Thanks again for taking the time to discuss this with me today. Apologies that that the order arrived later than expected.

We will feed back your comments, as discussed I have raised the part credit and will send over the link for the Rapid 2 Medium duty shelving


Kind regards

Nathan




Rapid 1 1980hx1830wx610mmd Blue/Blue 4 Chipboard Shelves

  • Customer also bought: .... :
  • Rapid 1 1980hx1830wx610mmd Blue/Blue 4 Chipboard Shelves
Service:++

Excellent products and service


On 22-Oct-2020 the supplier responded:
Good Morning

Thanks for the great review and for feeding this back.

Look forward to helping you again in the future

Kind regards

Chloe

W/bench full lower shelf 915hx915wx760mmd Mel Blue/Orange

  • Customer also bought: .... :
  • W/bench full lower shelf 915hx915wx760mmd Mel Blue/Orange
Service:++

delighted with the service, delivery was on time and sales staff always willing to help


On 22-Oct-2020 the supplier responded:
Thanks Andrew

Nice to know all was as expected.

Thanks for feeding this back

Best Wishes

Nathan